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ServiceNow Isn’t Just a Ticketing System

June 24, 2021 | 1 minute read
Proven Optics

Written by:
Proven Optics

A challenge that we often come across in the government space is the perception that ServiceNow, or more broadly the market in general, isn’t necessarily a digital transformation platform but rather an IT Service Management tool that only supports ticketing. 

However, the beauty of an elegant platform like ServiceNow that is focused on workflow is the ability to take those various workflow capabilities that are built on the low code no code platform and build so many other capabilities around it. These capabilities include asset management, IT operations management, financial management, and more.

At Proven Optics, we are enabling financial management transformation with workflow, budget and funding management, and costing of products and services – all of that extensibility is helping organizations realize ServiceNow is more than just a ticketing system. The power of the NOW platform allows us to automate, modernize, and streamline any workflow and any business process on the platform.

Learn more about the Proven Optics Financial Management Application Suite by visiting the ServiceNow Store today.

For more information about the ServiceNow platform, visit the following pages on