General Services Administration (GSA) CIO David Shive and Government Accountability Office Director of IT and Cybersecurity Kevin Walsh agreed that the FITARA scorecard is meeting its intended goals, but are considering the addition of a Technology Business Management (TBM) score to boost its effectiveness.
“It is purely intended to start the conversation and in that regard the scorecard itself has been a dramatic success,” Walsh said. CIOs and other IT leaders have reported that as a result of the FITARA scorecard, they’ve been able to talk to component agencies that wouldn’t open the door for them before. “It’s all about increasing transparency so that executive decision makers can make better decisions,” Shive remarked.
A TBM approach could enhance measurements. TBM, when implemented effectively, standardizes IT spend to provide more clarity into investments. “In the TBM transparency side,” Shive stated, “it’s a good thing for an executive decision maker and CIO to be able to say I’ve made an investment in this thing – this software, this hardware, this contractor – and be able to demonstrate in business terms and business value what the outcome is.”
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