Billing Simplicity
Deliver IT Showback & Chargeback on ServiceNow
Consumption Visibility
Produce an accurate, detailed bill of IT for internal or brokered services
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Improve IT-Business Alignment
Create service and rate transparency that the business understands and trusts
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Painless Cost Recovery
Save time, minimize errors, and optimize service rates with single-stop reporting
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Fewer Questions, Faster Payment
Easily collaborate with your cloud, telecom, and IT services consumers
How Campbell’s Automated & Centralized IT Budget on ServiceNow
What would 65% faster annual financial planning mean for your organization?
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The D.C. Office of the CTO’s ITFM Modernization Journey
Learn how the agency reallocated $1M in IT spend within weeks
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ITFM Knowledge Base
Letter from the CEO – Proven Optics Awarded ServiceNow’s 2022 AMS App Development Platform Partner of the Year
A note from William Miller, Founding Partner and CEO of Proven Optics, LLC On Friday, February 4, 2022, Proven Optics was honored by ServiceNow as the 2022 Americas App Development […]
ServiceNow Tokyo Release
Back in July, ServiceNow announced the Now Platform Tokyo release, which became available in Q3 2022. The ServiceNow Tokyo release includes new applications and products, as well as additional features […]
The Golden Triangle
Bill Miller, Founder and Partner at Proven Optics, shares his universal truth about why ITFM/TBM is such an important capability and how people and businesses should approach decision making: When […]