Cost Transparency
Connect IT Costs with Business Outcomes
Complete Visibility
Know, track, manage, and share the costs of delivering IT services with a single, self-service portal built using your preferred cost model
Visit Store
Rationalize App Portfolio
Link IT operations data with your IT financials to identify redundant spending, portfolio risks, and reinvestment opportunities
Visit Store
Showback IT Expenses
Visualize and report on IT consumption data for shared services, applications, and infrastructure across business units
Visit Store
Show IT Consumers How Their Decisions Drive IT Expenses
Access, analyze, and automate cost driver data management on ServiceNow
ITFM Knowledge Base
The Most Dangerous Budget Line You Can’t Explain to Your CFO
Every year, as budget season rolls around, IT leaders gear up with spreadsheets, last-minute slide decks, and a silent prayer that the numbers add up. This blog dives into why unclear budget items hurt your credibility, how they slow down your team, and what you can do to fix it before it affects your funding.
ITFM Is Broken, Here’s How Proven Optics Fixes It
Let’s not sugarcoat it: most ITFM tools are failing you. They burn money. They confuse everyone. They promise visibility but deliver vague reports and endless interpretation meetings. And while you’re stuck trying to explain “cost buckets” to the board, your competitors are already reallocating budgets and proving value in real time. This blog will show you why the status quo is dangerous.
Welcome to Budget Hell Week: Surviving the Rituals of Corporate Budgeting
Budget season is a corporate rite of passage. It’s painful, outdated, and often disastrous. In this blog, we explore why Budget Hell Week feels like a brutal initiation and how it shapes your company’s future.