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Article

The Different Layers of ServiceNow

Nick Reade, Senior Implementation Consultant at Proven Optics, provides insight into our approach to the ServiceNow platform: ServiceNow is a powerful enterprise platform with large suites of capabilities from Software […]

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Overcoming the Fear of Change

Carter Christley, Senior Analyst at Proven Optics, shares his insight on the importance of being open to evaluating and changing your ITFM & TBM process: As a premier ITFM & […]

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Tech Spending Hitting $4 Trillion

According to Gartner, technology was projected to hit $4 trillion last year. The fastest growth rates are occurring in enterprise software, IT services, and data-center spending as the cloud is […]

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Article

The Golden Triangle

Bill Miller, Founder and Partner at Proven Optics, shares his universal truth about why ITFM/TBM is such an important capability and how people and businesses should approach decision making: When […]

Article

How to Better Communicate with Your CIO

Nick Reade, Senior Implementation Consultant at Proven Optics, shares how to better communicate with your CIO: “This report doesn’t show me what I’m looking for” … who’s heard that before? […]