Enable your customers to order, consume, and pay for the IT service that empowers their communities to thrive and grow.
Managing these 4 key process steps will enable not only a chargeback model but also SWCAP management and invoicing as part of your ITFM/TBM capability.
Calculate Break Even Rates for All Services
Tackling the direct and indirect service costs in a way that drives transparency into rate formulation
Adjust Rates for Cash Impacts & Rate Approval
Capturing recommended rates, approved rates, and signoff governance inside a single platform, not in email or Excel
Invoice for Usage Timely
Generating and submitting invoices to customers in minutes, not hours or days
Analyze Actual Expense and Consumption
Understanding service capacity and customer utilization so gain/loss for the upcoming years can be estimated