Article
The Rise of the Chief Experience Officer
John Morhous, who spent more than a decade in IT at Flight Central Travel Group and has held several different tech-related titles, has put a new spin on the trajectory […]
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The Role of the CTO – Heading Business Innovation
Historically, the CTO was a pure technologist who covered areas of Project Management and Procurement. However, the CTO now wears many other hats. In today’s world, various business problems are […]
Article
The Golden Triangle
Bill Miller, Founder and Partner at Proven Optics, shares his universal truth about why ITFM/TBM is such an important capability and how people and businesses should approach decision making: When […]
Article
How to Better Communicate with Your CIO
Nick Reade, Senior Implementation Consultant at Proven Optics, shares how to better communicate with your CIO: “This report doesn’t show me what I’m looking for” … who’s heard that before? […]
Article
Proven Optics ServiceNow Tips
Zhen Zhu, Senior Developer at Proven Optics, shares some of her ServiceNow tips: One of the biggest frustrations on the ServiceNow platform (or any application) is working with the coding […]
Article
COVID-19 – Biggest Driver of Cyber Modernization
Cybersecurity and Infrastructure Security Agency (CISA) Director Christopher Krebs notes that the COVID-19 pandemic, along with the teleworking switch made by most companies to prevent spreading of the virus in […]
Article
Inheriting Digital Information
Political infighting and organizational chaos can halt the progress of transforming a business through technological strategies. According to a Gartner CIO survey, only 33 percent of 6,000 CIOs described their […]
Article
Proven Optics and MetaPhase Consulting Bring ServiceNow-based TBM Solution to Federal Agencies
Proven Optics and MetaPhase Consulting are forming a strategic partnership to bring a ServiceNow-based Technology Business Management (TBM) solution to federal agencies. This solution, released in 2019, has brought immense […]