Let’s not sugarcoat it: most ITFM tools are failing you.
They burn money. They confuse everyone. They promise visibility but deliver vague reports and endless interpretation meetings. And while you’re stuck trying to explain “cost buckets” to the board, your competitors are already reallocating budgets and proving value in real time.
This blog will show you why the status quo is dangerous.
Bloated ITFM Tools Are Killing Strategy
CFOs hate surprises. CIOs hate defending outdated numbers. Yet, too many ITFM “solutions” continue to trap organizations in financial fog.
Most ITFM Tools Are:
- Built for consultants, not decision-makers
- Dependent on offline spreadsheets and exports
- Disconnected from the systems you already use
- Focused on categorizing expenses instead of revealing outcomes
- Wasting weeks of your year during budgeting season
And if you’re still explaining IT costs with slides full of “Other” and “Shared Services,” you’ve lost the board’s attention before you’ve said a word.
Ditch the Complexity & Run ITFM Natively on ServiceNow
You already trust ServiceNow to run your IT operations. So why are you exporting data, forcing it through another tool, and paying consultants to translate it back?
Proven Optics doesn’t play that game. We live inside ServiceNow, speak its language natively, and give CIOs and CFOs real-time answers without the noise.
What You Get with Proven Optics:
- Live ITFM dashboards inside ServiceNow
- Direct alignment between IT spend and business value
- Full support for Showback and Chargeback (minus the drama)
- No translation layer, no duplication, no BS
- Configured for control, not for consulting invoices
ServiceNow itself encourages organizations to leverage native integrations to reduce friction and speed up digital transformation.
Kill the Chaos. Command the Conversation.
Proven Optics is built for leaders who are done tolerating budget chaos, useless reports, and slow decision-making.
Real Benefits You Can Take to the Boardroom:
- Real-Time ITFM: Reallocate budgets in hours, not weeks
- IT Cost Transparency: No more black-box budgeting
- Board-Ready Reports: Say goodbye to “overhead” slides
- Rolling Forecasts: Budgeting that moves as fast as your business
- Zero Consultant Dependence: You own the data, the model, and the insights
- One Source of Truth: Say it once, say it right, say it with confidence
“We eliminated 90% of the ITFM noise in the first quarter after deploying Proven Optics. Our CFO was floored.”
— CIO, Global Retail Organization
Case in Point: A Bank That Refused to Be Blindsided Again
A major financial services firm was spending 6 figures per year on ITFM consulting, only to produce reports nobody trusted.
They implemented Proven Optics inside ServiceNow. Within 90 days:
- Budget cycle time dropped from 10 weeks to 6 weeks
- Showback reporting covered 100+ apps with zero manual reconciliation
- The CIO walked into the boardroom with real value insights – not excuses
- The CFO reallocated $8M based on real-time insights
Their competitors never saw it coming.
Explore more transformations on our Customer Stories page.
KPIs That Matter: Metrics the Board Actually Cares About
No more vanity metrics. Proven Optics lets you track what drives business conversations.
Use These KPIs To Change the Conversation:
- IT spend as a % of revenue
- Forecast variance by initiative
- Cost-to-value ratio per application
- Strategic alignment score (budget vs. outcome)
- Showback compliance by business unit
- Reallocation agility (time to shift funds)
- Cost per service, per user, per outcome
These are the numbers that make your board lean in – not tune out.
You Don’t Need Another Report. You Need Results.
ITFM isn’t a reporting problem, it’s a leadership problem. Your tools are holding you back.
If your IT budget feels like a mess, that’s a tool choice. Proven Optics replaces complexity with clarity, dependence with control, and confusion with confidence.
Stop justifying spend. Start proving value.
Ready to Run a Smarter ITFM Practice?
It’s time to stop renting clarity and start owning it. Proven Optics gives you the power to drive decisions, not just report on them.
Check out our solutions today. Your competitors already made the switch. You’re not behind…yet.
