ServiceNow ITx Webinar Series: Realizing IT Modernization Through Understanding Business Service Cost

by | Oct 25, 2020 | Webinars

Attendees of this webinar learned why and how to automate your TBM process. Doing so results in:

  • Compliance with OMB TBM mandate while reducing the reporting and submission process workload
  • Reduced planning time for budget formulation and execution
  • Creating and distributing all monthly IT service consumption invoices in as little as 20 minutes
  • Newfound trust among customers so that they understand what services they are getting and what they cost

Presenters for this webinar included: Chris Harrell, Richelieu Richardson, Keith Primozic with Accenture, & William Miller from Proven  Optics, discussing how to consolidate disparate IT management systems, and automate the manual and repetitive process to give IT leaders a single source of truth for IT financials aligned to agency mission.

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