Proven Optics EVP of Delivery Role
Proven Optics is a SaaS based software company that focuses on one thing: Financial Management. Proven Optics helps clients in both IT and Finance organizations implement financial management toolsets on SaaS platforms that leverage 20+ years of practitioner experience and 100+ Commercial and Federal implementations. Our solutions enable financial management modernization to provide IT and Finance leaders with the necessary analytics and insights to make better business decisions.
Proven Optics is seeking an EVP of Delivery to oversee the delivery of Proven Optics’ proprietary applications built on the ServiceNow platform. The EVP of Delivery will oversee all aspects of Customer Delivery.
- Ensuring timely installation and configuration of Proven Optics applications purchased by Proven Optics customers
- Supporting our current customers in upgrading and supporting their installed Proven Optics applications
- Oversee the delivery team by:
- Creating, enhancing, strengthening, and enforcing delivery processes to ensure repeatable, scalable, and consistent delivery of Proven Optics applications
- Ensuring quality delivery outcomes for our customers
- Recruiting and training delivery team members
- Support Delivery Channel Partners
- Help ensure training and quality delivery of Proven Optics applications are consistent with Proven Optics expectations with our Delivery Channel Partner
- Provide Delivery Training to Delivery Channel Partners
- Oversee Delivery Operations including:
- Staffing and recruiting strategies
- Team build out and expansion strategy
- Proper fiscal management of Delivery team to meet financial goals of the company
Successful candidates will have 5+ years of experience delivering ServiceNow. Experience with building customer applications on the ServiceNow platform or prior ISV Store experience is a plus.